4 Ways to Turn Customer Empathy into a USP

Good advice from my coffee friend, Sharon Turner, of Magic Coffee Truck. She’s thought of ‘four ways you can bring customer service empathy to the forefront of your business model’:

  1. Create a Coffee Community
  2. Serve Local, But Don’t Forget Vanilla
  3. Consider Customer Suggestions
  4. Share Your Vision

Read her article at Perfectly Daily Grind.


Joe Darnell

Joe is a UI and graphic designer with prior experience as the creative director for three media-based businesses. Joe’s passionate about web design and graphic design with about 15 years of experience in the media industry. Additionally, Joe is the host of the Top Brew and Techtonic podasts, both featured on iTunes.